Shipping Information

At UniqueOak, we offer handcrafted wooden products with care. Below you will find information about our shipping policies.

1. Shipping Area

We currently only ship to addresses within the United Kingdom. We do not offer international shipping due to high costs and customs fees.

2. Shipping Method

All orders are shipped via Evri. Your parcel will be handled with care and tracked until delivery.

3. Shipping Costs

• UK Delivery: Free for all orders.
• Shipping is automatically calculated at checkout (UK addresses will always show £0 shipping).

4. Delivery Time

Estimated delivery times within the UK:

• Standard delivery via Evri: 2–5 business days from dispatch.
• Please note these are estimates and may vary due to courier delays, public holidays, or high demand periods.

5. Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email from Evri, so you can follow your parcel’s journey.

6. Lost or Damaged Parcels

If your order is lost or arrives damaged, please contact us immediately at uniqueoakstore@gmail.com. We will work with Evri to resolve the issue or provide a replacement/refund if necessary.

7. Contact Us

For any questions about shipping, delivery times, or tracking, contact us at: uniqueoakstore@gmail.com.

Last updated: 8 March 2026