Privacy Policy

At UniqueOak, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

• Personal information: Name, email address, phone number, billing and shipping address, and payment details.
• Order information: Items purchased, order history, and delivery instructions.
• Technical information: IP address, browser type, and device information for website performance and security.

2. How We Use Your Information

• To process and fulfill your orders, including shipping and payment processing.
• To communicate with you regarding your orders, inquiries, or support requests.
• To improve our products, services, and website experience.
• To comply with legal obligations and protect our business.

3. Sharing Your Information

We never sell your personal information. We may share necessary details with:

• Payment processors and shipping providers to complete your orders.
• Legal or regulatory authorities if required by law.

4. Cookies and Website Tracking

We use cookies and similar technologies to improve your experience, analyse website traffic, and remember preferences. You can manage cookies through your browser settings.

5. How We Protect Your Data

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. Data is stored securely and only accessible by authorised personnel.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data.
• Request corrections or updates.
• Request deletion of your data, subject to legal obligations.
• Object to or restrict certain processing of your data.
• Withdraw consent at any time where processing is based on consent.

7. Data Retention

We retain your personal information only as long as necessary to fulfil orders, comply with legal obligations, resolve disputes, and enforce agreements.

8. Children’s Privacy

Our website and services are not intended for individuals under 16 years old. We do not knowingly collect data from children.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the date of revision. Please check this page periodically for updates.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at: uniqueoakstore@gmail.com.

Last updated: 8 March 2026